Bike Manufacturers Roll Out Flood Service Camps For Kerala Two-wheeler Owners

Two-wheeler manufacturers like TVS, Honda, Bajaj, Suzuki, Hero and Yamaha will offer free oil changes and waive off any labour charges

By now, almost everyone in the world has heard about the disaster that hit Kerala, which is said to be the worst floods in the last two decades. Water levels in the region increased to dangerous levels, leaving many homeless and over 300 people losing their lives. While relief funds poured in from all over the world, the Indian Army and volunteers have been at the forefront trying to help out and save as many people as they can.

Floods don’t just affect people but also their vehicles, which are an equally important part of their livelihood. For this, manufacturers like TVS, Honda, Bajaj, Suzuki, Hero and Yamaha have stepped in to do their part, by offering service camps for flood-affected two-wheelers and three-wheelers.

Their objective is to rehabilitate all these affected vehicles to normal performance through servicing and maintenance. Vehicles will be thoroughly inspected for any damage and water ingression, together with replacing parts if need be. All manufacturers are offering free oil changes and waiving off labour charges. Honda has gone the extra mile and dispatched Mobile Service Vans (MSVs) to service customers’ vehicles in the remotest of areas. Moreover, any customer wanting to exchange their Honda two-wheeler for a new one will receive an exchange bonus of Rs 2,000. Bajaj, on the other hand, will waive the cost of oil change and minor parts such as filters and gaskets.

Similarly, Suzuki will replace the oil filter free of charge along with an oil change -- and in case of major damage, representatives from the firm will assist customers with the insurance claim formalities. Suzuki will also offer special discount on parts just in case the insurance doesn’t cover the damaged vehicle.

While TVS was the first company to lend a helping hand to the flood-affected district of Kerala, it’s good to see other manufacturers doing their part as well. Companies like TVS, Hero and Suzuki have also contributed Rs 1 Crore to the Prime Minister’s Relief Fund. Additionally, Hero will provide relief materials consisting of food items, tents, medicines, water filters, blankets, hygiene kits, kitchen sets etc. to the relief camps in the state. The firm will also collaborate with authorities to repair schools in the state and organise school uniforms and bags for students.

We hope Kerala and its people recover from disaster as soon as possible and life, as we know it, goes back to its usual self.

Here are the official statements from the manufacturers.

Press Release -

TVS Motor Company offers service for all flood-affected TVS customers in Kerala

Focussed Service Camp from August 27th to September 3rd, 2018

New Delhi, August 22, 2018: - As part of the ongoing efforts to help relief efforts in flood-stricken Kerala, TVS Motor Company has announced focussed service camp for all TVS customers in the state from August 27th to September 3rd, 2018. This will be applicable across all TVS Motor dealers and authorised service centres in Kerala and customers can bring their two-wheeler or three-wheeler to avail this service camp. The service will include a detailed and comprehensive vehicle check-up to look for any flood related damages and repair them immediately. TVS Motor Company will offer free engine oil replacement and zero labour cost for the flood affected vehicles in Kerala.

Commenting on the initiative, Mr. KN Radhakrishnan, President and CEO, TVS Motor Company said, “As a customer centric organisation, TVS Motor has always been in the forefront of providing support to our customers in times of national tragedies. The damage and destruction caused by the distressing flood is huge and we want to help people get back to normal life as soon as they can. We care for our valued customers, therefore, we have started this initiative to provide them with some immediate relief.”

TVS Motor Company advises customers not to attempt to re-start the engine of a flood-affected vehicle to avoid engine damage. The company will ensure adequate availability of genuine spare parts for all TVS customers in Kerala to ensure a hassle-free and quick service experience.

This will be in addition to the Rs. 1 crore the company has contributed to the Chief Minister’s Distress Relief Fund (CMDRF).

For additional information, customers can contact their nearest authorized service station or through our Helpline numbers; 9946820444, 9072310750, 9072311469.

Honda announces free Service Drive and Exchange benefits for customers in the flood-hit state of Kerala

Extends supports towards customers with local dealers in the state

· Free labour costs & engine oil on treatment of affected vehicles

· Exchange bonus of Rs. 2000 for customers in the state

· Nearby Dealer Manpower support for vehicle repair

· Honda Mobile Service Vans (MSVs)* to serve the customers in remotest of areas

August 27, 2018: Taking a step forward towards rebuilding the flood hit state of Kerala, Honda Motorcycle & Scooter India Pvt. Ltd. today announced a free service drive and special exchange benefits for all Honda 2Wheeler customers in the state.

The Authorized Dealer network in Kerala has been activated to help the flood affected vehicles of customers with free labour charges and the cost of engine oil will be borne by the company (limited period offer). Also, a special exchange bonus scheme of Rs.2000 will be offered to customers willing to exchange their flood affected vehicle with a new Honda Vehicle.

Speaking on initiatives, Mr. Minoru Kato, President & CEO, Honda Motorcycle & Scooter India Pvt. Ltd. said “The state of Kerala is facing a massive tragedy and Honda is fully committed to participate in helping the people of the state return to their normal lives by easing their mobility needs. This contribution is Honda’s effort to express solidarity to local people as they rebuild the state from the scratch.”

Customers can also visit their nearest Honda Authorized Network for a free vehicle check-up. Subsequently, Honda Mobile Service Vans and trained technicians not just from Kerala, but also from neighbouring states will be available to attend the flood affected vehicles in remotest of areas for fast recovery. Honda customers can enroll their affected vehicles on Honda 2 Wheelers toll-free Customer Care Number: 1800-103-3434.

* Mobile Service Van (MSVs) – Honda’s Mobile Service Van is unique as it combines a dealership & service outlet in a truly mobile format - a boon for reaching out to customers in the remotest of areas at a very effective cost,”

Bajaj Auto to Conduct large scale Free Service Camps in Kerala

Flood affected Bajaj motorcycles to get back on the Road at the earliest

27th August 2018 Kochi: Bajaj Auto and its dealerships have organized free service camps across the state to provide free check-up and service of flood affected Bajaj bikes from Tuesday, 28 Aug 2018 to Tuesday, 04 Sep 2018. The camps will be conducted at all Bajaj motorcycle dealership locations in Kerala.

Bajaj motorcycle owners are requested to bring in their flood affected bikes directly to their nearest authorized Bajaj Auto dealership. The vehicle will go through a free check-up followed by engine flushing in case of water ingression together with replacing minor affected components. Bajaj Auto dealerships shall waive the cost of oil change and minor parts such as filters and gaskets.

According to Mr. Eric Vas, President-Motorcycle Business, Bajaj Auto “The devastating floods in Kerala have severely affected life and livelihood of our fellow countrymen. Bajaj Auto and its motorcycle dealerships shall ensure that all flood affected Bajaj bikes are made roadworthy as quickly as possible so that full mobility is restored to Bajaj motorcycle owners.”

To ensure timely repairs the company has moved required spare parts as well as additional technicians from Bajaj dealerships in neighbouring states to ensure that all Bajaj motorcycles and their riders are back on the road at the earliest.

Bajaj dealerships shall also facilitate Bajaj motorcycle owners prepare insurance claim documents in case of major damage.

Suzuki Motorcycle India announces contribution to PM Relief Fund

Will be organizing service camps in Kerala across the network.

New Delhi, August 29, 2018: In a bit to aid the process of return to normalcy in the flood-affected state of Kerala, Suzuki Motorcycle India Pvt Ltd. (SMIPL) a subsidiary of two-wheeler manufacturer, Suzuki Motor Corporation, Japan has contributed of INR 1 Crore to the Prime Minister’s Relief Fund.

Mr. Satoshi Uchida, Managing Director, Suzuki Motorcycle India Pvt Ltd (SMIPL) said, “In this difficult time, we stand with people of Kerala and extend our full support to bring normalcy in the state.

We wish for a speedy recovery of the state and hope for improvement of affected people.”

The cheque of INR 1 Crore has been deposited to Prime Minister’s National Relief Fund (PMNRF), as a contribution to help rehabilitate the affected people in the state and provision for the loss caused due to the natural calamity.

SMIPL has also announced a 10-day special service camp from August 30th to September 08th, 2018 across all its network in Kerala. Each flood affected vehicle reported at any Suzuki dealership or authorised service centre in the state shall be inspected for damages and brought to a roadworthy condition. The SMIPL networks shall check and rectify the vehicle without charging any labour costs to customer. Engine oil and filter shall also be replaced in affected vehicles as free of cost to customer. In case where a major damage has been caused to the vehicle due to waterlogging, the SMIPL network representatives will assist customers with the insurance claim formalities. In case where the insurance does not cover the damage to vehicle, customers shall be offered special discount on parts.

As an advisory, SMIPL has also requested customers not to start the vehicle if they suspect water would have gone inside the engine due to vehicle submerging. For any further queries, customers can call on SMIPL toll free number - 1800-121-7996.

HERO MOTOCORP LAUNCHES SPECIAL BENEFITS FOR ITS CUSTOMERS IN KERALA

ZERO LABOUR CHARGES ON CHECK-UPS & REPAIRS OF HERO TWO-WHEELERS & 30% DISCOUNT ON PURCHASE OF SPARE PARTS

Reiterating its commitment towards the rehabilitation efforts in the flood-affected Kerala region, Hero MotoCorp, the world’s largest single two-wheeler manufacturer, today announced special benefits for its customers in the state.

The Company will not charge any fees towards the check-up and repair of Hero MotoCorp motorcycle and scooters in the state. In addition, the customers will be offered a discount of 30% on Hero genuine spare parts.

The services will be made available across all Hero MotoCorp dealerships and authorised service centres in the state from August 28 to September 9, 2018.

As a responsible corporate, Hero MotoCorp has been closely monitoring the situation and is taking measures to support the ongoing rehabilitation drive in the state.

In addition to contributing a sum of Rs. One Crore to the Chief Minister’s Distress Relief Fund, the Company has also provided immediate relief material consisting of food items, tents, medicines, water filters, blankets, hygiene kits, kitchen sets etc. to the relief camps in the state.

Hero MotoCorp is also working with the authorities to repair schools in the state and organise school uniforms and bags for the students.

Yamaha organizes Vehicle Refresh Campaign in Kerala

The Indian state of Kerala has been critically ravaged in the recent flood which occurred during the month of August 2018. Huge distortions of personal and public property are reported including damages in the two wheelers. With an objective to support the customers of Kerala to restore normalcy and rehabilitating Yamaha two wheelers to normal performance through servicing & maintenance, India Yamaha Motor Pvt. Ltd. has announced the Vehicle Refresh Campaign in Kerala from August 30, 2018 to September 30, 2018.

Yamaha vehicles which are either taken for rides in the middle of waterlogging or have submerged in the flood hit and rainfall affected areas will be serviced and repaired across all Yamaha authorized network in Kerala with 100% free labor including labor charges for engine repair. Further, inspection of spare parts in the Yamaha vehicles through 14 check points have also been included in the resolution of the campaign.

Mr. Ravinder Singh, Senior Vice President, Strategy and Planning, Yamaha Motor India Sales Pvt. Ltd. said, “Yamaha Vehicle Refresh Campaign in Kerala through Yamaha authorized network will start from August 30, 2018 for flood affected vehicles. It will support Yamaha customers to retrieve the normalcy and efficiency of the performance of Yamaha two wheelers from mechanical disorders, thus ensuring safety. The Vehicle Refresh Campaigns will run till September 30, 2018 across all Yamaha authorized network in Kerala.”

He also added that the check-up camp starting from August 30, 2018 to September 30, 2018 will also include 14 checkpoints and 100% free labour cost including labour charges for engine repair. All customers are thereby requested to fix appointment at nearby Yamaha authorized shop for ease of convenience.